Frequently asked

questions

  • All Journeys Incldue:

    • In-suite welcome bottle of champagne upon arrival

    • A bottle of wine and a bottle of spirit of the guests’ choice upon arrival

    • Authentic, cultured, and intuitive service from our team of hospitality experts

    • Nine distinct culinary experiences, including in-suite dining

    • Unlimited beverages, fine wines and premium spirits, speciality coffees, teas, and soft drinks available anytime, including in-suite mini-bar*

    • Access to the spa thermal area

    • Wellbeing and fitness programmes on board and at the destinations

    • All on-board gratuities

    • Unlimited, high-speed Wi-Fi throughout the ship

    • Shuttle services from port to city centre (where required/available)

    Additional inclusions and services apply for Ocean Penthouse and Ocean Residence categories.

    * For fine wine and spirits connoisseurs or those wishing to elevate their experience or celebrate a special occasion, an ultra-exquisite selection of wines, spirits, and liqueurs, will also be available for an additional fee.

  • Shore Excursions or Destination Experiences as they are called on Explora Journeys, are not included on Explora Journeys however a shuttle from the port to the city center (where required/available) is included.

  • Yes. Explora Journeys has partnered with SES to provide high-speed Wi-Fi no matter where in the world Explora’s ship may be. Each suite will have its own Wi-Fi access point. Wi-Fi is included in the journey fare. We have tested it ourselves, and we are happy to report download speeds upwards of 100 mbps.

  • Explora Journeys does not have a dress code, they do however suggest an Elegant Resort Casual style.

  • Prices will vary depending on a variety of factors such as the region or chosen suite type. With that in mind, one can expect an entry-level suite on EXPLORA I to begin at around $400-600 per person per night.

    To view pricing for upcoming sailings see our Featured Journeys page here

  • EXPLORA I launched in August 2023 and is the first of six Explora Journeys ships. The following five ships will be named and launched as follows:

    • EXPLORA II - Summer 2024

    • EXPLORA III - 2026

    • EXPLORA IV - 2027

    • EXPLORA V - 2027

    • EXPLORA VI - 2028

  • EXPLORA I, like her future sister ships, carries 922 passengers at double occupancy as well as 700 crew.

  • All rooms on Explora are, at minimum, ocean-front suites with private sun terraces. To learn more about the categories, layouts, and details of the accommodations onboard, see our suites page here.

  • Explora Journeys is headquartered in Geneva, Switzerland. Their official address is:

    Explora S.A., Avenue Eugène-Pittard 16, Geneva, Switzerland.

  • Strictly Explora is a division of the award-winning and top-producing boutique cruise agency, Strictly Vacations. To learn more about our expert travel advisors see our about us page here.

  • If you are looking for a Travel Agent or Advisor to help with your next Explora Journey, the good news is you already have. We at Strictly Explora are travel advisors and expert partners with Explora Journeys. Click here to contact us.

  • Explora Journeys is owned by the Mediterranean Shipping Company (MSC) however despite being owned by the same company the Explora Journey’s brand is unconnected with the MSC Cruises brand.

    MSC is owned by the Aponte family.

  • Smoking is strictly prohibited in all suites and all suite terraces.

    Smoking will be only allowed in the following outside areas onboard:

    Deck 5: Starboard Side on the outdoor promenade of the Coffee Lounge.

    Deck 11: Forward, Port Side, outdoor area of the Observation Lounge.

    Deck 12: Forward, Port Side, section of the Forward Pool Bar.

    Deck 13: Aft, Port Side, section of Panoramic Bar.

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